Home | Lakoa - Transform Customer Feedback into 5-Star Reviews with Lakoa

Boost Your Online Reputation with

Transform your customer feedback into your most powerful marketing asset. Lakoa is an AI-powered platform that helps small businesses automatically collect 5-star reviews and grow their online presence. Our innovative "two clicks and you're done" system makes it effortless for your customers to share detailed reviews on your preferred platforms - whether it's Google, Yelp, or any other review site that matters to your business, while privately gathers constructive feedback for your improvement. Watch your online reputation soar, attract more customers, and gain valuable insights to grow your business - all through one seamless platform.

Try it now!

Let Make It Simple!

01

Real & Honest AI-Powered Customer Feedback

Experience the power of Lakoa, our virtual assistant Ella transforms your customer interactions into growth opportunities by making intelligent post-service calls to gather authentic feedback.

Clear Insights on Customer Feedback

Streamlined 5-Star Reviews

Automated Feedback Analysis

02

Enhance Online Reputation

When satisfied customers are identified, Ella seamlessly guides them to share their positive experiences across review platforms, while also collecting and sharing discreetly valuable insights from less satisfied customers to help improve your services. Perfect for any sized businesses looking to enhance their online reputation and provide the best service.

Customized Customer Engagement

Real-time Feedback Alerts

Efficient Customer Experience Management

Boost Customer Satisfaction

Lakoa automates the entire review process, saving you time while building a stronger digital presence. Try our demo today to see how Ella can help you turn happy customers into brand advocates and unlock actionable insights for your business growth.

03

Reputation Improvement

Effortless Feedback Collection

Actionable Insights for Business Improvement

key features

FAQ Anchor

AI-Powered Security Measures

Your business data is always safe and secure with Lakoa's AI-powered security measures and encryption systems

Lakoa utilizes advanced AI-powered security measures and encryption systems to ensure the safety and integrity of your business data.

What makes Lakoa different from other platforms?

Lakoa uniquely combines AI-powered calls with smart review routing. We ensure only 5 ⭐️ experiences become public reviews while privately collecting improvement suggestions.
How do you handle negative feedback?

Negative feedback is never published online. Instead, it's privately shared with you through a secure dashboard, allowing you to address concerns and improve your service quality.
Is Lakoa's system automated?

Yes, Lakoa is fully automated. Once set up, it handles all customer feedback collection, review management, and insight reporting without requiring manual intervention.
What platforms do you support for reviews?

We support major review platforms including Google, Yelp, and TripAdvisor, helping boost your visibility across the most important review sites.
How do customers get contacted?

Our AI system calls customers from a local phone number that matches their area code, increasing the likelihood of them answering. Each call is clearly identified as coming from your business.
How do you ensure authentic reviews and real feedback?

Our system only contacts verified customers after they've received your service, ensuring all reviews are from genuine clients.
Can I see the results of my feedback collection?

Yes, you get access to a custom dashboard where you can track your review performance, read customer feedback, and gain valuable insights for business improvement.
Do customer need to write their own review?

No, we make it easy! Based on the customer's feedback during the call, we provide a pre-written summary that captures their experience. They can use this text as-is or modify it to their liking.
Can I customize when customers are contacted?

Yes, you have full control over the timing and frequency of customer outreach to match your business needs.
How do you get in touch with my customers?

You provide us with your customer contact information through our secure dashboard. Simply upload your customer list with their phone numbers and preferred contact times, and our system handles the rest.
How secure is my customer data?

We take data security seriously. All customer information is encrypted and stored in secure servers that comply with industry standards. We never share or sell your customer data, and we follow strict privacy protocols to ensure your information remains confidential.
How do you ensure customers aren't contacted multiple times?

Our system maintains a detailed contact history and automatically checks for previous interactions. This ensures we never contact the same customer twice unless specifically requested. You can also mark specific customers as "do not contact" in your dashboard.

contact